Pottery studio CRM
Remember every guest the way your best staff member does.
Who came for a birthday last spring, which colors they loved, the piece they asked you to hold, the membership that renews Friday. StudioConnect keeps it on the guest — and puts it in front of staff at the moment it helps.
Step inside Juniper Lane Pottery—no signup.
What pottery studio CRM should do — and StudioConnect does
The guest card
Visits, pieces, spending, notes, the palettes they saved and what they asked for — on the board when they check in.
Parties and classes
Online booking, deposits and money paid ahead, terms they agree to, guest lists and invitations, and a party page staff run the day from.
Memberships and loyalty
Monthly memberships with firing allowances, a member shelf, loyalty rewards and studio credit — each with its own history.
Gift certificates
Sold online or at the counter, redeemed at checkout, with the balance kept honest in the books.
Texts and emails with consent
Pickup notices go to anyone who hasn't said stop; news and offers only to people who said yes. Quiet hours are kept.
One person, not three
Duplicate guests are found and merged, every visit and payment moved with them.
A day with it
- Check-in"Welcome back, Maya — last time it was the blue fox mug."
- BookingA school books a field trip; their office gets an invoice with their PO number.
- FridayMemberships renew; the firing allowance resets on its own.
Questions studios ask
Does StudioConnect replace a separate CRM?
For a creative studio, yes: guests, visits, pieces, parties, memberships, loyalty, credit and messaging live in one place, connected to the register and the kiln.
Can customers book parties online?
Yes, from your own website or a hosted page, with deposits, terms and the party add-ons you offer.
Does it send marketing texts?
Only to guests who said yes in writing, and never overnight. Pickup and booking texts follow the rules for messages about a guest's own visit.
Built inside a working studio.
StudioConnect runs The Pottery Place of Chattanooga's two locations every day. Open the demo studio and try the whole day — no account, nothing to install.